Frequently Asked Questions
Where can I find my referral link?
Your referral link can be found in the welcome email you received after registering for the program. The email was sent from the G Suite Referral Program and you should receive it within 24 hours.
If you can’t find your welcome email, please check your "Promotions” tab in Gmail. You can also contact us with the email address you signed up with if you still can’t find your link.
How much can I earn?
As a member of the G Suite Referral Program, you can earn NZ $20 per user for every new G Suite customer you refer. You are eligible for payment on your customer’s first 100 users and there is no limit to the number of customers you can refer.
A user is an individual account belonging to the customer domain. Your referral amount will be based on the number of users who have paid for at least 120 days.
Who is eligible for referral payment?
Customers are eligible for payment if they are new G Suite customers and have not previously signed up for a trial.
How does the coupon code discount work?
If you provide a coupon code to one of your referrals, he/she is entitled to 20% off per user for the first year as a G Suite customer. Your referrals can enter their coupon code in the Billing section of their Customer Admin Console when they sign up or throughout their 14-day trial period.
Each coupon code is unique and can only be redeemed by one customer from the country you signed up in.
When and how will I get paid?
You will be eligible for payment once your referral has been a paid G Suite customer for at least 120 days. When you’re eligible for your first payment, we’ll reach out for your banking information through our secure form. You will then receive a direct deposit in your bank account.
Why haven’t I received my payment in my bank account?
Payments are processed on a monthly basis. If you did not receive a payment, you will likely receive it during next month’s payment cycle. Please contact us with your account details to verify.
My referrals forgot to use my referral link. Is there a way to track it back to my account?
We're unable to track referrals back to your account if they did not use your referral link at the time they signed up.
Can I get paid for previous customers I referred before the Referral Program launched or before I signed up?
The Referral Program tracks referrals that are new G Suite customers. We cannot grant referral credits to customers who have signed up or started a trial before the program launched or before you joined.
When will the Referral Program be available in my country?
Can I refer customers in any country?
In order to refer a customer in another country, you must be registered in that country or a country in the same region.
For example, if you live in India you are eligible to refer customers in any country within Asia Pacific. However if you live in India and would like to refer someone in the UK you must register in the UK or any country within EMEA.
Currently, the program is available in the countries listed here. You will need a bank account in each country where you register. At this time, credit will not be given for referred customers outside of the countries listed.